CHRISTMAS CLOSER : we will be closed from 20th December until 3rd Jan. Have a great Christmas🥰
Handmade • cruelty free • 100% recyclable packaging

Honey Home Scents

About Us

Hi, welcome to Honey Hone Scents. Firstly, I’d like to introduce the maker behind the brand. My name is Maddie and I am a young mum to 2 little boys, from the south coast in the Uk. Beehive melts started as a hobby to pass the time during my maternity leave with my first son as I suddenly had a lot of spare time and nothing to do! I’ve always been a creative person but could never find anything I enjoyed enough to stick to. Wax melts are a product I have used myself for many years as I personally prefer them to candles, so I decided to spend a bit of money (that I normally would have spent buying wax melts from a store) into purchasing a little kit to make my own. I instantly fell in love with the process and discovered a whole new world! I always felt like store bought melts were so limited in scents, and couldn’t find a lot of the fragrances I desired, so when I found out I could make my own and found an oil supplier that made scents I had never even heard of before, I knew I couldn’t let this go to waste! I ended up buying so many supplies and making melts all day everyday, it became a bit of a storage problem! So, with that being said, I decided to start selling them to a few of my friends and family. Alas, Beehive Melts was born. I had strangers reaching out to me to purchase my melts after receiving them as gifts, and I found such a passion in knowing that I was the reason people’s homes smelt delicious! We have been up and running since 2021, and never looked back! We recently had a rebrand and now are known as Honey Home Scents as we have expanded our journey further than just wax melts as we now offer many types of home fragrance like room sprays, and also bath and body items such as bath bombs, soap bars, soap sponges and many more! This journey has been incredible and we can’t wait to continue. All of the wax melts you can find here on our website are handmade by me. This is a one woman band over here, so everything from the designing, making, packaging and shipping is all done by myself. Even though this means a lot of late nights, much less spare time and many many stress spots, I couldn’t be more grateful for this incredible business. There is nothing but love and care going in to every single order. We are always trying to be as eco friendly as we can, so our ingredients are all vegan, cruelty free and where possible, biodegradable (such as our glitters). Our packaging is fully recyclable and where possible, made from recycled materials. This includes everything from the bags your orders are shipped in, the boxes, tissue paper, all the stickers in and on your products, and the packaging the melts are wrapped in. We pride ourselves on being as customer involved as humanly possible. We truly believe the most important opinion is YOURS as you guys are the people actually purchasing and using these products. It’s all well and good me choosing fragrances that I personally enjoy, but that only reaches a very small target audience and puts a limit on what’s available for everyone else. That’s why we share every part of our journey over on social media. We often ask for your input and opinion which can range from anything in terms of design choices, scent options or any advice / feedback or idea you guys have. If you would like to be involved in our process, you can follow us on our social media’s which can be found @honeyhomescents across all platforms. Thankyou for reading this message and if you have any questions, please feel free to check our FAQ’s section or contact us via email beehive.melts@hotmail.com

FAQ’s

Frequently asked questions; * Do you offer returns or refunds? Yes, under certain circumstances. Information on both of these can be found under our returns & refunds policy on our website * Are your products pet safe? This is a difficult question to answer in a straightforward manner. The short answer is yes. The longer answer is, like humans, animals can also develop allergies. This means there may be certain components in our fragrances that you specific pet could be allergic too. All the allergens present in each fragrance can be found on the CLP labels that are located on the white sticker on the back of each melt. Alternatively, you can drop us an email and we can send over the safety data sheet for each fragrance. As previously described, there is no guarantee your pet will or won’t be allergic to a specific fragrance and ultimately it is down to your own discretion as to whether you use wax melts around your animal. * do you offer custom orders? Yes! We are proud to offer custom orders and this could be anything from a scent we already have in a custom design or a handmade , customised label on the front of your box, or even a selection box of fragrances you choose. We also offer things like baby shower/wedding favours ect so if any of these sound like something you might like to enquire about, please send us over an email and we can discuss and create your perfect item. * are your products eco friendly? Yes. We use the highest possible quality ingredients in all of our products and they are vegan and cruelty free. Even our glitters are biodegradable. Our packaging is also fully recyclable and where possible, made from recycled materials. We hope this has answered any question you may have had, however if there is something you are still needing answered, please feel free to contact us over on social media or via email beehive.melts@hotmail.com and we will be more than happy to help.

Return, exchange and refund policy

We‘re passionate about the satisfactory of our customers, and with this, we are proud to offer a returns policy.
Returns; We completely understand what it is like to change your mind after receiving your products. Maybe they just aren’t right for you! So in this case, we will accept returns. However please note, the item must be completely unused and not damaged in any way. We can only offer a refund if you ship back to us within 14 days of purchase. You will only be refunded the price of the product, so unfortunately we cannot refund the shipping amount. Also, it is the buyers responsibility to cover the cost of postage when deciding to return back to us. Unfortunately we do not offer refunds in the circumstance that an item is broken. Wax melts are very fragile and we do our upmost to ship them as safely as possible to you by padding out our boxes with biodegradable packaging peanuts, however once the parcel leaves us it is no longer our responsibility. In the instance an item is broken beyond use, then a picture to assess the situation will need to be provided. If we see fit, we will either offer a refund for the amount of the product or send a replacement out to you completely free of charge. We do offer exchanges. If you decide you do not like the smell of the melt you chose, that is completely fine. Please give us an email and we can discuss a return and exchange and we will send you another melt that you chose. Please note, the item you send back to us must not be broken or used in any way, however opening the packet to smell the fragrance without burning/snapping it is acceptable to decide if you like it or not. Also, the shipping of the item back to us will again be at the responsibility of the buyer, but we will cover the shipping for the replacement bar.

Contact Us

We are always happy to hear from you! If you have any concerns, feedback or general questions, please do not hesitate to contact us!
Open hours
Daily 08:00 AM - 20:00 PM